Terms of service

Terms and Conditions (AGB)

These Terms and Conditions govern all purchases and use of the online store operated by Laura Milano. By accessing our website and placing an order, you agree to the terms outlined below.

Contractual Partner

The purchase agreement is concluded with Laura Milano.
Contact: support@lauradimilano.com

Conclusion of Contract

The presentation of products in our online store does not constitute a legally binding offer, but rather a non-binding invitation for customers to place an order. By completing the checkout process and clicking the purchase button, you submit a binding offer to purchase the selected products.

After your order is placed, you will receive an email confirmation acknowledging receipt of your order. The sales contract is only finalized once the order has been confirmed and dispatched.

Prices and Payment

All prices displayed on the website are shown in the applicable currency and include statutory value-added tax (VAT), where required by law.

Available payment methods are displayed during the checkout process. Payments are processed through secure third-party payment providers.

Shipping and Delivery

Orders are delivered to the shipping address provided by the customer during checkout. Delivery times may vary depending on destination, product availability, and logistics conditions.

As some products may be fulfilled through international suppliers or dropshipping partners, shipping times can occasionally be extended.

Right of Withdrawal

Consumers located within the European Union are entitled to a statutory withdrawal period of 14 days. Additional details regarding cancellations, returns, and refunds can be found in our Return and Refund Policy.

Warranty

Statutory consumer warranty rights apply in accordance with applicable laws.

Limitation of Liability

Laura Milano shall only be liable for damages caused by intentional misconduct or gross negligence, except in cases involving the breach of essential contractual obligations, injury to life, body, or health, or where liability is required by law.

Intellectual Property

All website content, including images, logos, graphics, text, and designs, is the property of Laura Milano or its licensors and may not be copied, reproduced, or distributed without prior written permission.

Applicable Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG), where applicable.

Final Provisions

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain unaffected and fully enforceable.